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Why Your Boiler Won’t Turn Off When Thermostat Stops

HVAC technician adjusting boiler valve in London home to fix boiler that won't turn off when thermostat stops calling for heat, surrounded by pipes and fittings

When your boiler refuses to shut down despite the thermostat no longer calling for heat, you’re facing one of the most frustrating heating system malfunctions. This issue can turn comfortable rooms into sweltering spaces while driving up energy costs significantly.

The problem typically manifests when you notice areas of your home becoming uncomfortably warm, yet your thermostat display shows it’s not requesting heat. Your heating system appears to have developed a mind of its own, continuing to pump hot water through radiators or baseboards regardless of temperature settings.

Thermostat and Control Issues

The most common culprit behind this behaviour is a malfunctioning thermostat. Smart thermostats, while convenient, can experience connectivity problems or internal relay failures that keep them stuck in the “on” position. Even when the display shows no heat demand, faulty wiring or dead backup batteries can prevent proper shutdown signals from reaching your boiler.

Your boiler’s control board presents another potential failure point. This critical component interprets signals from the thermostat, and when damaged by power surges or general wear, it may fail to process shutdown commands. In older Ontario homes, electrical fluctuations during peak winter demand can exacerbate these control board issues.

Wiring problems between the thermostat and boiler create similar symptoms. Loose connections, corroded terminals, or incompatible smart thermostat installations can all result in persistent heat calls that don’t actually exist.

Mechanical System Failures

Beyond electronic issues, mechanical components within your heating system can cause continuous operation. Stuck diverter valves, which direct hot water flow throughout your home, may remain open and force the boiler to keep firing. In multi-zone systems, faulty motorized valves can prevent proper zone isolation, leaving some areas overheated while others remain cold.

Airlocks trapped within radiators or piping disrupt proper heat distribution. When air pockets prevent hot water from circulating effectively, your boiler compensates by running continuously to maintain system pressure. Low water pressure compounds this problem, as the system struggles to distribute heat evenly throughout your home.

Scale buildup from hard water creates another mechanical barrier to proper operation. Limescale deposits on heat exchangers can insulate components and delay shutdown signals. This issue proves particularly problematic in areas with mineral-heavy water supplies, where regular descaling becomes essential for proper system function.

Expert Boiler Troubleshooting in London, Ontario

Is your boiler running non-stop even when the thermostat says otherwise? It’s a common issue that can lead to discomfort and inflated energy bills. At M&K Heating and Air Conditioning, we specialise in boiler troubleshooting to diagnose and rectify these frustrating problems.

Our experienced technicians understand that various factors can cause your system to malfunction. We are dedicated to restoring comfort to your home efficiently. Trust our team to provide effective solutions for your heating issues. Don’t let a rogue boiler disrupt your comfort. Get boiler troubleshooting in London today!